Client Terms & Conditions — Fremantle Hypnosis Clinic

Patient Terms & Conditions

Upon valuing the importance of your wellness and of our own, we abide by these policies:

PRIVACY POLICY

Fremantle Hypnosis Clinic is dedicated to providing high quality services to you. The following privacy policy outlines our ongoing commitment to you and how we handle your Personal Information. We have decided to adopt the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern our actions in collecting, utilizing, disclosing, storing, safeguarding, and disposing of your Personal Information. You can access a copy of the Australian Privacy Principles through The Office of the Australian Information Commissioner's website, which is available at https://www.oaic.gov.au/

Confidentiality

Privacy is a matter we take very seriously. We commit to keep your personal information confidential and will not disclose any information about you to anyone without your consent, except in extraordinary circumstances. We are authorized to disclose information subject to professional board of ethics and responsibilities, including in the following cases:

If there is a perceived risk to your own safety or another person’s safety, including our own
If there is a legal and board obligation to do so

Should such a very exceptional circumstance arise, we will try utmost to communicate with you beforehand. We will always operate in the clinically best interests of your care and safety.

If you are a client of ours and have any concerns or inquiries about confidentiality, please feel free to speak with your current therapist on our team.

Personal Information Security

We store your Personal Information in such a manner that safeguards it against abuse, misuse, unauthorized access, and disclosure. We will take rational precautions to permanently delete or de-identify your Personal Information if it is no longer required for your therapy purposes. But the majority of Personal Information is largely stored in our client files, which will be kept by us for seven years. Our files are private and confidential.

Third Parties

If practical to do so, we will receive your Personal Information specifically from you. However, in particular circumstances, third parties may impart us with information (such as your referring doctor or psychiatrist). In such cases, we will take necessary steps to ensure that you are made aware of the information provided to us by the third party.

Fees

The fees that we charge are determined in accordance with each individual practitioner’s discretion. Kindly contact your practitioner directly on our team to clarify the cost of therapy services.

Payment Options

Each individual practitioner directs their own preferred payment options. Please discuss your payment options with the practitioner you are seeing.

Cancellations

A cancellation fee is imposed for cancellations made 24 hours or less before a planned session. Please discuss this with your individual practitioner if necessary.

SOCIAL MEDIa & Contact, & Professional therapy POLICY

We do not accept friend requests from clients, and we adhere to the strict professional boundaries stated by our board of ethics and professional standards. This is to ensure a good boundary for your therapeutic care, and for your privacy and our own.

Ethical Standards

Adhering to clinical, professional and ethical standards within our therapy practice is of utmost importance to us. We are committed to continual training and professional growth, regular supervision, and our own personal therapy and self-reflection. We operate under the auspices of the Australian Psychological Society, the Australian Mental Health Social Workers Association, the Psychotherapy and Counselling Federation of Australia (PACFA), and the Hypnotherapy Council of Australia Code of Ethics.

SUPERVISION

Whilst we having been practicing for over 35 years, and we provide supervision services to other professionals within the community, we continue to value our own supervision sessions. Supervision sessions are a requirement of professional bodies. We do not disclose your personal identifying details, this remains confidential. We seek to extend our knowledge, and skills to ensure we provided the most optimum service for your concerns and your objectives.

Intellectual property and copyrights

We hold the copyright to the full content and all articles of this Website, You must not use or replicate our copyright material including any and all images, articles, website written content. Specifically, you must not use or replicate our copyright material in any manner for personal or commercial purposes unless expressly agreed to in which case, we will require you to sign a License Agreement.

Trademarks

The trademarks and logos contained on this Website are trademarks of Fremantle Hypnosis Clinic which strictly prohibits their use by any other party.

Disclaimer

All information provided by Fremantle Hypnosis Clinic is intended for educational purposes only, and does not constitute professional medical advice. Nothing contained in this site is intended to be used to diagnose, treat, cure, or prevent any disease, nor should it be used for therapeutic purposes or as a substitute for your own health professional's advice. For more information about the therapies discussed, please contact your healthcare professional on our Team. All decisions regarding treatment of any health issues should be made in consultation with a suitably qualified healthcare professional. Please note that Medical Hypnosis is not a substitute for professional medical care and treatment, we work with you to utilize hypnosis to complement and enhance your existing or planned medical care.

While every reasonable effort has been made to ensure the accuracy of the information, no guarantee can be given that the information is free from error or omission. This educational information is not meant to treat depression, anxiety, any other mental health concerns, or medical condition.

We accept no liability for any act or omission occurring in reliance on the information on this website and for any consequences of any such act or omission. By accessing and using this website, you are agreeing to the provisions of this disclaimer.